The Mission of RURA is to:

• Ensure that certain utilities provide goods and services throughout the country to meet in transparency all reasonable demands and needs of all natural persons and organizations;
• Ensure that all utility suppliers have adequate means to finance their activities;
• Continually promote the interest of users and potential users of the goods and services provided by utilities so that there is effective competition when competition is introduced in each utility sector and protection of users from abuses of monopoly positions is ensured due to the fact that certain Public utility sectors have a monopoly over the market.
• Facilitate and encourage private sector participation in investments in public utilities;
• Ensure compliance by public utilities with the laws governing their activities.